Terms of Service (ToS)
updated: 2026/01/01
Definitions
Website: Toman (toman.tg) is a digital platform providing access to selected digital services.
Services: Digital services offered on the Toman platform, including but not limited to Telegram-related digital products.
User: Any individual who accesses or uses the services of the Toman platform through any device.
Payment: The process by which the User completes a transaction to access available digital services.
Order ID: A unique identifier generated for each transaction after successful order submission.
Orders
By using the Toman platform, Users confirm that they have read and accepted these Terms of Service.
Users are responsible for providing accurate and complete information required to process an order.
Each completed transaction is assigned a unique Order ID, which must be retained by the User for tracking and support purposes.
Once an order is submitted and processed, it cannot be modified, canceled, or paused unless explicitly stated for the specific service.
Toman is not responsible for issues arising from incorrect information provided by the User during the order process.
Refund Policy
Due to the nature of digital services, completed transactions are generally non-refundable once the order has been processed.
In the event of a technical issue during order processing, the matter will be reviewed based on the transaction details.
Users may contact the support team with their Order ID for assistance related to payment or transaction issues.
Verification
In cases of suspicious activity or abnormal transactions, Toman reserves the right to temporarily suspend order processing for verification purposes in accordance with applicable regulations.
Support
For support requests, Users must provide their Order ID and relevant transaction information.
Official support communication is provided only through channels specified on the Toman website.
Toman support will never request sensitive account information such as passwords.
Users are advised to rely solely on official communication channels announced on the Toman platform.